Returns
SWIMSUIT BOTTOMS ARE FINAL SALE DUE TO SANITARY REASONS.
Customers have 15 consecutive days after receiving their order to process a return for eligible items. Items that are not eligible for return are:
- swimsuit bottoms
- sale items
To be eligible for a return, your item must be unused, with no signs of wear or wash, and in the same condition that you received it. It must also be in the original packaging. We reserve the right to refuse any merchandise that does not follow these guidelines.
Refunds
Please contact us to initiate a return and refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-2 weeks.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We are not responsible for lost or stolen packages.
Need help?
Contact us at phiagracefashion@gmail.com for questions related to refunds and returns.